Users' questions

Do Nike vouchers expire?

Do Nike vouchers expire?

Nike gift cards never expire and cannot be used to purchase other gift cards on

How long does it take Nike to refund money?

Once we receive your items, we’ll process your return and issue a refund to your original form of payment, usually within two to five business days. We’ll send you an email to let you know we’ve issued the refund—it may take up to 10 additional days for the funds to show in your account.

Can you return Nike gift card?

Gift Cards cannot be returned; resold; cancelled; used to purchase other Gift Cards; used for unauthorized advertising, marketing, sweepstakes, promotional, or commercial purposes; redeemed for more than face value; transferred for value; or redeemed for cash or returned for a cash refund (except to the extent required …

How do I redeem a Nike voucher?

You can use Nike product vouchers to purchase any items (except gift cards) on During checkout, simply check the “Do you have a gift card, product voucher, or promo code?” box. Then enter your product voucher number to apply it to your order.

How do I send back my Nike boots?


  1. SIGN IN. To get a pre-paid return label, the first step is to sign in to your Member profile on
  2. SELECT THE ITEMS TO RETURN. On your orders page on, scroll to one of the items you’d like to return and tap “View or Manage” to open the order.

How can I contact Nike Snkrs?


  1. PRODUCTS & ORDERS. 1-800-806-6453. 4 am – 11 pm PT. 7 days a week.
  2. NRC & NTC. 1-800-379-6453. 8 am – 5 pm PT. Mon – Fri.
  3. COMPANY INFO & INQUIRIES. 1-800-344-6453. 7 am – 4 pm PT. Mon – Fri.

How do I get a refund from Snkrs app?

So, all you have to do is put the shoe back in the box, add the shipping label, and stick it back in the mail. It’s that easy! Once they receive the shoe back, you will get a refund within a few days.

Does Nike Outlet accept returns?

Even after 60 days, you can still return items if they’re unworn and unwashed. And remember, returns are always free for. When you shop in Nike stores, you’ll also have 60 days to return your purchase for any reason. Please note that your items must be unworn and unwashed to be able to return them.